Seba International Company Policy

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Artwork

Normally no additional charge is assessed if clean camera ready artwork with color indication is submitted. Poor quality art or complicated art that results in additional time will incur an art charge. All art charges will be billed at US$40.00 per hour.

Copyright / Trademark / Patent Laws

Seba assumes that all artwork and/or design submitted by the customer is in full compliance with the laws governing copyright and/or trademark and/or patent. Seba will not be held liable for any damages, costs, or expenses arising under these laws as consequences of our use of this artwork and/or design.

Corrections Or Changes

Any changed on an order already in progress may be made depending on status of the order. The customer agrees to compensate Seba for all relevant costs, if any, and allow for additional production time.

Cancellations

No cancellations will be accepted without approval from Seba. Meanwhile, the customer will be charged for all costs incurred prior to cancellation. Completed orders cannot be cancelled.

Embroidery For Headwear

Minimum letter height is 1/4 inch. All stitch counts are estimated and can only be determined by actually punching a tape. The maximum size for front embroidery on a hat is approximately 3 inch x 5 1/2 inch. Average size is about 2 1/2 inch x 4 1/2 inch. The size will vary depending on the cap headwear style.

Overruns & Underrunds

Due to the difficulty of manufacturing the exact quantities, Seba International reserves the right to ship 3% over or under the quantities ordered as completed orders.

Disclaimers

Due to uncontrollable circumstances, Seba will not be liable for variances in color, shade, or texture, of finished goods. We reserve the right to change, correct, or improve goods without prior notice. No adjustments or claims will be processed regarding these variances.

Pms Colors

Color may not match exactly, only near tonal values may be expected. PMS color may vary from the original order and recorders.

Proofs & Specs

Photocopied paper proofs or digital picture, or pre-production samples are available before production. Additional lead-time is necessary if order is to be proofed. For some rush order, customer choose to do digital picture approval, Seba will not be liable.

Payment Terms

A 30% - 50% deposit is required with the balance due prior to delivery, unless prior credit has been approved. Orders are not put into production until deposit is received.

Returned Checks

All returned checks, for any reason, will be charged a $25.00-US handling fee.

Production & Delivery

Delivery depends upon stock availability, size or the order, sample approval time, and credit clearance. Seba is not liable for delays regarding customs, quota, natural disasters, and steamship delays.

Rush Delivery

Rush delivery is available at an additional charge.

Freight

Seba is not responsible for the delay of any freight carrier. All goods are shipped uninsured. Title to the goods is passed to the buyer at the F.O.B. point. If shipping method is not specified on P.O., house carrier will be selected. All shipments are F.O.B. Carson, CA. Drop shipments will be charged $6.00-US per drop ship location. $10.00-US to open case.

Phone & Fax Orders

Must be confirmed immediately in writing for the order to be processed.

Price Changes

Due to the unforeseen circumstances in the marketplace, Seba reserves the right to change or alter prices without future notice. All prices must be confirmed prior to your formal submission of order for processing.

Return Policy

No returns of product will be accepted without prior authorization of Seba International. If product is returned after 15 days of receipt of good, a %15 restocking charge will be applied. No returns after 30 days of receipt of goods.

Payment Options

VISA & MASTERCARD are accepted. For Canadian customers Seba will not be liable for any currency fluctuation during the transaction from the date of charging to the date of settlement. However, Canadian customers can always pay with company check, cashier’s check, and/or make bank wiring to avoid this currency fluctuation.